uServe

uServe – The Smart Serving Robot

uServe is an autonomous serving robot designed to automate routine tasks in the service industry, including food delivery, table bussing, and customer assistance, allowing staff to focus on providing excellent service.

Applications

• Food & Beverage Delivery: Quickly delivers food and drinks, reducing wait times.
• Table Bussing: Efficiently clears tables, freeing up staff for other tasks.
• Promotional Activities: Highlights special offers to draw customer attention and boost sales.
• Customer Interaction: Greets customers, provides information, and answers questions to enhance the guest experience.

Efficient and Flexible Serving

• Swift Movement: Easily navigates narrow and crowded spaces.
• Smart Trays: Four large, independent trays with auto-detection for pickup and delivery, boosting efficiency.

Multi-Functional Display and Resource Management

• Interactive Display: 15.6-inch HD screen for showcasing menus, promotions, and information.
• Engaging Marketing: Displays images, videos, and music to capture customer interest.
• Remote Management: Content control from a phone or computer for efficient resource allocation.

User-Friendly Operation and Communication

• Multiple Control Modes: Operate uServe via pad, phone, or other devices.
• AI Voice Assistant: Supports natural, contextual dialogue for intuitive interaction.
• Expressive Design: Uses light indicators and expressions to improve engagement.

uServe Across Various Environments

• Restaurants: Delivers food, clears tables, greets guests, and provides information.
• Hotels: Automates room service, assists with luggage, and aids guests.
• Retail: Engages customers with real-time promotions and interactive screens.
• Conference Centers: Serves food and drinks, supports events with self-service options.
• Offices: Delivers supplies and supports administrative tasks efficiently.

Characteristics

uServe Tech Specs
uServe combines AI, versatile functionality, and navigation to enhance your service experience. Check out its technical specifications and see how it's built to improve your operations.

• Dimensions (L×W×H): 490 × 580 × 1290 mm
• Max. Load Capacity: 40 kg total; 10 kg per tray
• Weight (empty, incl? battery): 72 kg
• Shelf Dimensions: 430 × 400 × 200 mm
• Shelf Configurations: 4 tray layers Height adjustable trays
• Min. Space Width: 70 cm
• Working Environment: Indoor and outdoor in qualified parks/industry zones
• Max. Mapping Area: No limit; Max. 200,000 m² recommended for a single map
• Max. Speed 1,2 m/s
• Navigation Mode: Free / Track / Mixed / Cruise / Follow
• Positining Accuracy: ± 5 mm / ± 1°
• Network Communication: 4G/5G/WIFI
• Battery Operation time: 10h / Charging time : 4h
• Certifications: CE/FCC/KC/NCC/EMC
• Optional Accessory-enabled Functions: Elevator module / Automatic door module / External notification lights and speakers / Call button system / Follow mode bracelets / Add-on cabinets, shelves