Pre-Stay

At Qualitelis®, we believe that little gestures can go a long way. They can make the difference between a guest enjoying their stay and a guest having a terrible day. With our fully automated and personalised pre-stay form, you are able to prepare the best welcome for your guests.

Guests are able to feel at ease when everything is ready upon their arrival.

Your guest is arriving shortly : 

A Simple preparation engineered earlier allows you to be particularly effective on the D-Day.

• Your guests are confident that all the necessary arrangements have been made for their stay.
• The personalised welcome entices them further.
• They feel listened to and that their needs have been fulfilled.
• We’re off to a good start.

Concrete and tangible benefits for you : 

• Quick and easy check-ins thanks to the gathered information prior to the guest’s arrival (Passport number, phone number, time of arrival, …).
• Real-time tracking of each guest responses on a single tool.
• Possibility to offer additional services based on the guest’s taste.
• A compact concierge service (possibility of linking your online concierge services to an external application).
• Precise monitoring of your concierge service (ie : verification of preparations have been performed thoroughly creating a clear overview of guest wishes that are filtered by arrival dates).