E-mail Marketing
Experience Hotel
An email campaign solution designed for hotel managers
E-mail Marketing
Experience Hotel
All your guest information finally centralised
Take back control and get every guest's email addresses
Clean-up of your guest databases and Creation of a single Guest profile
Retrieve your customers’ contact details, segment your database, personalise stay, and enhance your e-reputation.
Increase your Guest satisfaction.
A complete and unified overview of your guest’s activity :
OTAs will never stop you from communicating with your own guests again ! The Experience CRM provides you with 6 solutions to this problem : PRE-STAY SURVEY, PRE-CHECK-IN, TEXT MESSAGES, POLICE FORM ON TABLET, PMS/CHANNEL MANAGER and DASHBOARD.
Information which has been scattered everywhere gradually turns into a useable, optimised database, increasing your revenue.
Unique profile : CREATION OF A SINGLE GUEST PROFILE
A database of unique guest details that centralises all the data pertaining to each of your guests
History recovery : HOTEL | WI-FI | RESTAURANT | SPA
Import of your existing databases and audit
Normalisation : INITIAL CLEAN-UP
Normalisation and restructuring of your customer data
Automated merging : EMAIL | PHONE | OTHER
Use of unique contact details (email address, phone number, passport number) to merge duplicate guest files
THE FOOD RANGE : CONNECTED REFRIGERATED LOCKERS
SmartLOCKERS
Connected refrigerated lockers for food products.
SmartLOCKERS
DMBOOK
LoungeUp
Your hotel's virtual assistant
LoungeUp
Social Media
ELIOPHOT - AGENCE 360°
We know that building a solid community doesn't happen overnight. That's why we're deploying a real content strategy
ELIOPHOT - AGENCE 360°
Unification et qualité
CLIK'N DO - SCAL-E
Unify your data with the implementation of a custom datamart or Unique Customer Reference
CLIK'N DO - SCAL-E